{"id":9378,"date":"2023-08-04T12:22:13","date_gmt":"2023-08-04T19:22:13","guid":{"rendered":"https:\/\/samhealth.org\/?page_id=9378"},"modified":"2023-10-24T09:20:31","modified_gmt":"2023-10-24T16:20:31","slug":"patient-satisfaction","status":"publish","type":"page","link":"https:\/\/samhealth.org\/about-samaritan\/quality-safety\/patient-satisfaction\/","title":{"rendered":"Patient Satisfaction"},"content":{"rendered":"\n
\n\t\t
\n\n

Patient Satisfaction<\/h1>\n\n<\/div>\n\t<\/section>\n\n\n\n
\n\t\t\t
\n\t\t\t\"Female\t\t<\/figure>\n\t\t
\n\n

Patient Satisfaction<\/h2>\n\n\n\n

We are committed to providing quality health care for you and your family. We also want to deliver care with respect and the high level of personal attention you deserve. That\u2019s why Samaritan\u2019s core values are passion, respect, integrity, dedication and excellence.

It\u2019s also why we use an independent company, Press Ganey, to send you satisfaction surveys by mail and email. We want to hear your opinions and comments related to your experience with us. Your input directly impacts a provider\u2019s star reviews<\/a>.<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n

\n\t\t
\n\n

Tell Us How We\u2019re Doing<\/h2>\n\n\n\n

The results from our patient satisfaction surveys help us focus on areas where we have the opportunity to improve your experience. Departments take actions for the specific areas surveyed which include admission, room, meals, nurses, physicians, tests and treatments, visitors and family, discharge, and personal issues. We use the information as part of our overall quality improvement program to help us improve your care, safety and satisfaction.<\/p>\n\n\n\n

Our goal is to be your provider of choice for all of your health care needs.<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n

\n\t\t\t
\n\t\t\t\"Nurse\t\t<\/figure>\n\t\t
\n\n

What Our Patients Say<\/h2>\n\n\n\n

\u201c<\/strong>I felt safe and well taken care of at all times. It was very pleasant and the best hospital experience I\u2019ve ever had. All of the staff were so caring and helpful.“<\/strong><\/p>\n\n\n\n

\u201c<\/strong>Everyone was so respectful, helpful and kind. I had a wonderful stay and everyone was wonderful to my family! I can\u2019t thank the staff enough.“<\/strong><\/p>\n\n\n\n

\u201c<\/strong>The people were great – from the housekeeper to the hospitalist.“<\/strong><\/p>\n\n\n\n

\u201c<\/strong>Care and communication are always excellent.“<\/strong><\/p>\n\n<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"

Samaritan Health Services is committed to providing quality care for you and your family.<\/p>\n","protected":false},"author":29,"featured_media":0,"parent":9380,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","_shs_workflow_notes":"","_shs_exclude_from_navigation":false,"_shs_promote_article_on_blogs":"","footnotes":""},"class_list":["post-9378","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/9378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/comments?post=9378"}],"version-history":[{"count":0,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/9378\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/9380"}],"wp:attachment":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/media?parent=9378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}