{"id":574,"date":"2023-06-28T15:51:36","date_gmt":"2023-06-28T22:51:36","guid":{"rendered":"https:\/\/samhealth.org\/?page_id=574"},"modified":"2026-02-26T14:07:44","modified_gmt":"2026-02-26T22:07:44","slug":"patient-privacy-rights","status":"publish","type":"page","link":"https:\/\/samhealth.org\/patient-visitors\/patient-privacy-rights\/","title":{"rendered":"Patient Privacy &amp; Rights"},"content":{"rendered":"\n<section id=\"block_bc3c879a70a0fee80a028c69c88de3ef\" class=\"shs-block block-section grid-container has-blue-light-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h1 class=\"wp-block-heading\" id=\"h-patient-rights-amp-privacy-notices\">Patient Rights &amp; Privacy Notices<\/h1>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_e6fc861b4fe76e7cac4c1eac1af5864f\" class=\"shs-block block-section grid-container has-white-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading\" id=\"h-learn-more-about-your-rights-amp-privacy\">Learn More About Your Rights &amp; Privacy <\/h2>\n\n\n\n<p>The accordions below contain our patient privacy information and forms. Including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Non-discrimination\/complaints<\/strong> &#8211; Our Notice of Program Accessibility addresses Samaritan Health Services commitment to accessibility and non-discrimination.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Notice of privacy practices<\/strong> &#8211; Our Notice of Privacy Practices describes how medical information about you may be used, disclosed, and how you can get access to this information.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Patient rights forms<\/strong> &#8211; Our patient information requests and authorization forms.<\/li>\n<\/ul>\n\n\n\n<p>For information regarding our web visitors, please see our&nbsp;<a href=\"https:\/\/samhealth.org\/terms-of-use-and-privacy-policy\">Terms of Use and Privacy<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-organized-health-care-arrangement\">Organized Health Care Arrangement<\/h3>\n\n\n\n<p>Samaritan Health Services (SHS) may participate in Organized Health Care Arrangements, which generally allow information to be shared among participating entities for purposes of treatment, payment or health care operations. SHS, Samaritan Health Plans and Intercommunity Health Network Coordinated Care Organization currently make up one such Organized Health Care Arrangement. SHS also participates in a separate Organized Health Care Arrangement with members of its medical staff.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-affiliated-covered-entity\">Affiliated Covered Entity<\/h3>\n\n\n\n<p>Samaritan Health Services and all affiliated entities under its common control are, together, designated as an affiliated covered entity for purposes of the HIPAA privacy, security and breach notification regulations.<\/p>\n\n\n\n<div id=\"block_6a9ed426a92c582cc397476c8ab0f0bc\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6b9efa8.34840666\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6b9f004.14231205\">Notice of Privacy Practices <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6b9f004.14231205\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6b9efa8.34840666\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<p>Our Notice of Privacy Practices describes how medical information about you may be used, disclosed, and how you can get access to this information.<\/p>\n\n\n\n<p>Read and download this notice in English and Spanish (updated Feb. 6, 2026):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/Notice-of-Privacy-Practices-English.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Your information. Your rights. Our responsibilities<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/Notice-of-Privacy-Practices-Spanish-flyer.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Su informacion. Sus derechos. Nuestras responsabilidades<\/a><\/li>\n<\/ul>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_952415491be004295f1ec3d65191d17c\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6ba4873.96702814\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6ba4898.29397052\">Non-discrimination\/Complaints <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6ba4898.29397052\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6ba4873.96702814\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-non-discrimination-notice\">Non-Discrimination Notice<\/h4>\n\n\n\n<p>Discrimination is against the law.<\/p>\n\n\n\n<p>Samaritan Health Services complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex (consistent with the scope of sex discrimination described at 45 CFR \u00a7 92.101(a)(2)). Samaritan Health Services does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.<\/p>\n\n\n\n<p>Samaritan Health Services provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qualified sign language interpreters<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Written information in other formats (large print, audio, accessible electronic formats and others)<\/li>\n<\/ul>\n\n\n\n<p>Samaritan Health Services provides free language assistance services to people whose primary language is not English, which may include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qualified interpreters<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Information written in other languages<\/li>\n<\/ul>\n\n\n\n<p>If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact the<strong> <\/strong>Patient Experience Coordinator.<\/p>\n\n\n\n<p>If you believe Samaritan Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:<\/p>\n\n\n\n<p><strong>Samaritan Health Services<\/strong><br>Patient Experience Coordinator<br>2300 NW Walnut Blvd.<br>Corvallis, OR 97533<br>541-768-5701<br><a href=\"mailto:SHSserviceexcellence@samhealth.org\" target=\"_blank\" rel=\"noreferrer noopener\">SHSserviceexcellence@samhealth.org<\/a><\/p>\n\n\n\n<p>You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the patient experience coordinator is available to help you.<\/p>\n\n\n\n<p>You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at <a href=\"https:\/\/ocrportal.hhs.gov\/ocr\/smartscreen\/main.jsf\" target=\"_blank\" rel=\"noreferrer noopener\">hhs.gov<\/a>, or by mail or phone at:<\/p>\n\n\n\n<p><strong>U.S. Department of Health and Human Services<\/strong><br>200 Independence Avenue, SW<br>Room 509F, HHH Building<br>Washington, D.C. 20201<br>800-368-1019<br>800-537-7697 (TDD)<\/p>\n\n\n\n<p>Complaint forms are available at <a href=\"https:\/\/www.hhs.gov\/ocr\/complaints\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">hhs.gov<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-notice-of-program-accessibility-to-persons-with-disabilities-section-504\">Notice of Program Accessibility to Persons with Disabilities, Section 504<\/h4>\n\n\n\n<p>Samaritan Health Services is committed to accessibility by making its programs and activities accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, blind or who have other sensory impairments. Access features include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Convenient off-street parking designated specifically for disabled persons<\/li>\n\n\n\n<li>Curb cuts and ramps between parking areas and buildings<\/li>\n\n\n\n<li>Level access into first floor level with elevator access to all other floors<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fully accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, including examining rooms and patient wards<\/li>\n\n\n\n<li>A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, blind or with other sensory impairments. There is no additional charge for such aids. Some of these aids include:<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Qualified sign language interpreters for persons who are deaf or hard of hearing<\/li>\n\n\n\n<li>A 24-hour telecommunication device (TTY\/TDD) which can connect the caller to all extensions within the facility and\/or portable (TTY\/TDD) units, for use by persons who are deaf, hard of hearing or speech impaired.<\/li>\n\n\n\n<li>Readers and taped material for the blind and large print materials for the visually impaired<\/li>\n\n\n\n<li>Flash cards, alphabet boards and other communication boards<\/li>\n\n\n\n<li>Assistive devices for persons with impaired manual skills<\/li>\n<\/ul>\n\n\n\n<p>If you require any of the aids listed above, please let the receptionist or your nurse know.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-rights-amp-responsibilities-of-patients\">Rights &amp; Responsibilities of Patients<\/h4>\n\n\n\n<p>To review our Rights &amp; Responsibilities of Patients literature, please select the appropriate link for your primary language below:<\/p>\n\n\n\n<p><a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patients-Rights-and-Responsibilities.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Rights and responsibilities of patients<\/a><br><a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patients-Rights-and-Responsibilities-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Derechos y responsabilidades como paciente<\/a><\/p>\n\n\n\n<p>Section updated: Feb. 25, 2025.<\/p>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_875c50f01dd07ff14eaa8ebb1239e311\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6ba72a5.52888949\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6ba72b4.82624403\">SMS (Text Messaging) <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6ba72b4.82624403\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6ba72a5.52888949\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-samaritan-health-terms-amp-conditions-for-sms-text-messaging\">Samaritan Health Terms &amp; Conditions for SMS (Text Messaging)<\/h4>\n\n\n\n<p>When you sign up for text messages from Samaritan Health Services, you are signing up for messages such as reminders related to your health care visits, MyChart account, one-time passcode, payment and billing notifications, medication reminders and care management.<\/p>\n\n\n\n<p>To sign up for these important text messages, text START to 87107.<\/p>\n\n\n\n<p>You may also sign up by selecting Communications Preferences, under Account Settings, from the main menu in your MyChart patient portal online and click the button next to \u201cText Message.&#8221;<\/p>\n\n\n\n<p>If you no longer want to receive text messages from Samaritan, you can opt out by texting the reply STOP.<\/p>\n\n\n\n<p>If you are experiencing issues with text messaging from Samaritan, you can reply with the keyword HELP for assistance or call&nbsp;<a href=\"tel:1-800-640-5339\">1-800-640-5339<\/a>.<\/p>\n\n\n\n<p>We cannot guarantee the successful delivery of text messages by your wireless provider. Messages sent by text may not be delivered if the mobile device is not in range of a transmission site, or if the network is down. We and your wireless provider will not be liable for losses or damages that come from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A message not delivered, a message delivered late.<\/li>\n\n\n\n<li>A message that goes to the wrong number.<\/li>\n\n\n\n<li>Inaccurate or incomplete content in a text message.<\/li>\n<\/ul>\n\n\n\n<p>We are not liable for your use or reliance on the content of any text message.<\/p>\n\n\n\n<p>Messages and data rates may apply for any text messages sent to you from Samaritan and to Samaritan from you. Message frequency may vary.<\/p>\n\n\n\n<p>Text messages may include protected health information. Since text messaging is unencrypted, there is a risk that this protected health information could be intercepted or viewed by third parties, including others who look at your device. When you choose to get text messages from us, you do so at your own risk. The use and disclosure of protected health information in text messaging may be governed by other privacy notices, including applicable HIPAA Notice of Privacy Practices. You can view our Notice of Privacy Practices on this page or contact us at&nbsp;<a href=\"tel:1-800-640-5339\">1-800-640-5339<\/a>&nbsp;with any questions about privacy and security of your information.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-learn-more-about-texting-us\">Learn More About Texting Us<\/h4>\n\n\n\n<p>See our list of&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Text-Messaging-With-Samaritan-FAQ.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Frequently Asked Questions<\/a>&nbsp;about texting.<\/p>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_b4621e5763f3a9477cac8b66a639f97a\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6bab9a0.70245788\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6bab9b2.18738855\">Get Help in Other Languages <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6bab9b2.18738855\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6bab9a0.70245788\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-interpreter-services\"><strong><strong>\u200bInterpreter Services<\/strong><\/strong><\/h4>\n\n\n\n<p>If you speak a non-English language, call&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp; (TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>) and you will be connected to an interpreter who will assist you at no cost.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-espanol-spanish\"><strong>Espa\u00f1ol (Spanish)<\/strong><\/h4>\n\n\n\n<p>ATENCI\u00d3N: Si habla espa\u00f1ol, tiene a su disposici\u00f3n servicios gratuitos de asistencia ling\u00fc\u00edstica. Llame al&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u7e41\u9ad4\u4e2d\u6587-nbsp-chinese\"><strong>\u7e41\u9ad4\u4e2d\u6587<\/strong><strong>&nbsp;(Chinese)<\/strong><\/h4>\n\n\n\n<p>\u6ce8\u610f\uff1a\u5982\u679c\u60a8\u4f7f\u7528\u7e41\u9ad4\u4e2d\u6587\uff0c\u60a8\u53ef\u4ee5\u514d\u8cbb\u7372\u5f97\u8a9e\u8a00\u63f4\u52a9\u670d\u52d9\u3002\u8acb\u81f4\u96fb&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>\uff08TTY&nbsp;\u6587\u5b57\u96fb\u8a71\uff1a<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-ti\u1ebfng-vi\u1ec7t-vietnamese\"><strong>Ti\u1ebfng Vi\u1ec7t (Vietnamese)<\/strong><\/h4>\n\n\n\n<p>CH\u00da \u00dd: N\u1ebfu b\u1ea1n n\u00f3i Ti\u1ebfng Vi\u1ec7t, c\u00f3 c\u00e1c d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 ng\u00f4n ng\u1eef mi\u1ec5n ph\u00ed d\u00e0nh cho b\u1ea1n. G\u1ecdi s\u1ed1&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\ud55c\uad6d\uc5b4-korean\"><strong>\ud55c\uad6d\uc5b4<\/strong><strong>(Korean)<\/strong><\/h4>\n\n\n\n<p>\uc8fc\uc758:&nbsp;\ud55c\uad6d\uc5b4\ub97c&nbsp;\uc0ac\uc6a9\ud558\uc2dc\ub294&nbsp;\uacbd\uc6b0,&nbsp;\uc5b8\uc5b4&nbsp;\uc9c0\uc6d0&nbsp;\uc11c\ube44\uc2a4\ub97c&nbsp;\ubb34\ub8cc\ub85c&nbsp;\uc774\uc6a9\ud558\uc2e4&nbsp;\uc218&nbsp;\uc788\uc2b5\ub2c8\ub2e4.&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>\ubc88&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>\ubc88)\uc73c\ub85c&nbsp;\uc804\ud654\ud558\uc2ed\uc2dc\uc624.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u0440\u0443\u0441\u0441\u043a\u0438\u0439-russian\"><strong>\u0420\u0443\u0441\u0441\u043a\u0438\u0439 (Russian)<\/strong><\/h4>\n\n\n\n<p>\u0412\u041d\u0418\u041c\u0410\u041d\u0418\u0415! \u0415\u0441\u043b\u0438 \u0432\u044b \u0433\u043e\u0432\u043e\u0440\u0438\u0442\u0435 \u043d\u0430 \u0440\u0443\u0441\u0441\u043a\u043e\u043c \u044f\u0437\u044b\u043a\u0435, \u0442\u043e \u0432\u0430\u043c \u0434\u043e\u0441\u0442\u0443\u043f\u043d\u044b \u0431\u0435\u0441\u043f\u043b\u0430\u0442\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438 \u043f\u0435\u0440\u0435\u0432\u043e\u0434\u0430. \u0417\u0432\u043e\u043d\u0438\u0442\u0435 \u043f\u043e \u043d\u043e\u043c\u0435\u0440\u0443&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp; (\u0442\u0435\u043b\u0435\u0442\u0430\u0439\u043f:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u0627\u0644\u0639\u0631\u0628\u064a\u0629-nbsp-arabic\"><strong>\u0627\u0644\u0639\u0631\u0628\u064a\u0629<\/strong><strong>&nbsp;(Arabic)<\/strong><\/h4>\n\n\n\n<p>\u0645\u0644\u062d\u0648\u0638\u0629:&nbsp;\u0625\u0630\u0627&nbsp;\u0643\u0646\u062a&nbsp;\u062a\u062a\u062d\u062f\u062b&nbsp;\u0627\u0644\u0639\u0631\u0628\u064a\u0629\u060c&nbsp;\u0641\u0625\u0646&nbsp;\u062e\u062f\u0645\u0627\u062a&nbsp;\u0627\u0644\u0645\u0633\u0627\u0639\u062f\u0629&nbsp;\u0627\u0644\u0644\u063a\u0648\u064a\u0629&nbsp;\u062a\u062a\u0648\u0627\u0641\u0631&nbsp;\u0644\u0643&nbsp;\u0628\u0627\u0644\u0645\u062c\u0627\u0646.&nbsp;\u0627\u062a\u0635\u0644&nbsp;\u0639\u0644\u0649&nbsp;\u0627\u0644\u0631\u0642\u0645&nbsp;3293-481-800-1 (\u0647\u0627\u062a\u0641&nbsp;\u0627\u0644\u0635\u0645&nbsp;\u0648\u0627\u0644\u0628\u0643\u0645: 2900-735-800-1)<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-francais-french\"><strong>Fran\u00e7ais (French)<\/strong><\/h4>\n\n\n\n<p>ATTENTION : Si vous parlez fran\u00e7ais, des services d\u2019aide linguistique vous sont propos\u00e9s gratuitement. Appelez le&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;&nbsp;(ATS :&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u65e5\u672c\u8a9e-nbsp-japanese\"><strong>\u65e5\u672c\u8a9e<\/strong><strong>&nbsp;(Japanese)<\/strong><\/h4>\n\n\n\n<p>\u6ce8\u610f\u4e8b\u9805\uff1a\u65e5\u672c\u8a9e\u3092\u8a71\u3055\u308c\u308b\u5834\u5408\u3001\u7121\u6599\u306e\u8a00\u8a9e\u652f\u63f4\u3092\u3054\u5229\u7528\u3044\u305f\u3060\u3051\u307e\u3059\u3002<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-deutsch-german\"><strong>Deutsch (German)<\/strong><\/h4>\n\n\n\n<p>ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verf\u00fcgung. Rufen Sie uns an unter&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430-ukrainian\"><strong>\u0423\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u0430 (Ukrainian)<\/strong><strong><\/strong><\/h4>\n\n\n\n<p>\u0423\u0412\u0410\u0413\u0410! \u042f\u043a\u0449\u043e \u0432\u0438 \u0440\u043e\u0437\u043c\u043e\u0432\u043b\u044f\u0454\u0442\u0435 \u0443\u043a\u0440\u0430\u0457\u043d\u0441\u044c\u043a\u043e\u044e \u043c\u043e\u0432\u043e\u044e, \u0432\u0438 \u043c\u043e\u0436\u0435\u0442\u0435 \u0437\u0432\u0435\u0440\u043d\u0443\u0442\u0438\u0441\u044f \u0434\u043e \u0431\u0435\u0437\u043a\u043e\u0448\u0442\u043e\u0432\u043d\u043e\u0457 \u0441\u043b\u0443\u0436\u0431\u0438 \u043c\u043e\u0432\u043d\u043e\u0457 \u043f\u0456\u0434\u0442\u0440\u0438\u043c\u043a\u0438. \u0422\u0435\u043b\u0435\u0444\u043e\u043d\u0443\u0439\u0442\u0435 \u0437\u0430 \u043d\u043e\u043c\u0435\u0440\u043e\u043c&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(\u0442\u0435\u043b\u0435\u0442\u0430\u0439\u043f:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-romana-romanian\"><strong>Rom\u00e2n\u0103 (Romanian)<\/strong><\/h4>\n\n\n\n<p>&nbsp;ATEN\u021aIE: Dac\u0103 vorbi\u021bi limba rom\u00e2n\u0103, v\u0103 stau la dispozi\u021bie servicii de asisten\u021b\u0103 lingvistic\u0103, gratuit. Suna\u021bi la&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u1781-\u1798-\u179a-nbsp-cambodian\"><strong>\u1781\u17d2\u1798\u17c2\u179a<\/strong><strong>&nbsp;(Cambodian)<\/strong><\/h4>\n\n\n\n<p>\u1794\u17d2\u179a\u1799\u17d0\u178f\u17d2\u1793\u17d6&nbsp;&nbsp;\u1794\u17be\u179f\u17b7\u1793\u1787\u17b6\u17a2\u17d2\u1793\u1780\u1793\u17b7\u1799\u17b6\u1799&nbsp;\u1797\u17b6\u179f\u17b6\u1781\u17d2\u1798\u17c2\u179a,&nbsp;\u179f\u17c1\u179c\u17b6\u1787\u17c6\u1793\u17bd\u1799\u1795\u17d2\u1793\u17c2\u1780\u1797\u17b6\u179f\u17b6 \u178a\u17c4\u1799\u1798\u17b7\u1793\u1782\u17b7\u178f\u1788\u17d2\u1793\u17bd\u179b \u1782\u17ba\u17a2\u17b6\u1785\u1798\u17b6\u1793\u179f\u17c6\u179a\u17b6\u1794\u17cb\u1794\u17c6\u179a\u17be\u17a2\u17d2\u1793\u1780\u17d4&nbsp; \u1785\u17bc\u179a \u1791\u17bc\u179a\u179f\u17d0\u1796\u17d2\u1791&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>)\u17d4<strong>&nbsp;<\/strong><br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-\u0641\u0627\u0631\u0633\u06cc-nbsp-farsi\"><strong>\u0641\u0627\u0631\u0633\u06cc<\/strong><strong>&nbsp;(Farsi)<\/strong><\/h4>\n\n\n\n<p><strong>\u062a\u0648\u062c\u06be<\/strong>:&nbsp;\u0627\u06af\u0631&nbsp;\u0628\u06be&nbsp;\u0632\u0628\u0627\u0646&nbsp;\u0641\u0627\u0631\u0633\u06cc&nbsp;\u06af\u0641\u062a\u06af\u0648&nbsp;\u0645\u06cc&nbsp;\u06a9\u0646\u06cc\u062f\u060c&nbsp;\u062a\u0633\u06be\u06cc\u0644\u0627\u062a&nbsp;\u0632\u0628\u0627\u0646\u06cc&nbsp;\u0628\u0635\u0648\u0631\u062a&nbsp;\u0631\u0627\u06cc\u06af\u0627\u0646&nbsp;\u0628\u0631\u0627\u06cc&nbsp;\u0634\u0645\u0627&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>)&nbsp;\u0641\u0631\u0627\u06be\u0645&nbsp;\u0645\u06cc&nbsp;\u0628\u0627\u0634\u062f.&nbsp;\u0628\u0627&nbsp;\u062a\u0645\u0627\u0633&nbsp;\u0628\u06af\u06cc\u0631\u06cc\u062f.<br><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-oromo\"><strong>Oromo<\/strong><\/h4>\n\n\n\n<p>XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.&nbsp; Bilbilaa&nbsp;<a href=\"tel:1-800-481-3293\">1-800-481-3293<\/a>&nbsp;(TTY:&nbsp;<a href=\"tel:1-800-735-2900\">1-800-735-2900<\/a>).<br><\/p>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_b12dfce5aa9448fdf1ae181ff5b023ba\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6baedf7.52473112\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6baee16.61577321\">Right to Support Persons <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6baee16.61577321\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6baedf7.52473112\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-state-of-oregon-rights-to-support-persons-nbsp\">State of Oregon \u2013 Rights to Support Persons&nbsp;<\/h4>\n\n\n\n<p><strong>Oregon Support Person Legislation:<\/strong>&nbsp;Implications for Patients and Families&nbsp;<\/p>\n\n\n\n<p>Patients with disabilities have a right to support persons while they are in any Oregon hospital.&nbsp; The patient may choose&nbsp;<strong>at least three support persons<\/strong>&nbsp;to provide assistance and help with the patient\u2019s care including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Communicating<\/strong>&nbsp;with hospital staff,<\/li>\n\n\n\n<li><strong>Making medical decisions<\/strong>, and\/or<\/li>\n\n\n\n<li>Care needs related to&nbsp;<strong>activities of daily living<\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>At least one support person can be with the patient&nbsp;<strong>at all times in the emergency department<\/strong>&nbsp;and during the hospital stay.&nbsp; The Oregon Health Authority will evaluate hospital compliance with these state law requirements related to support persons.&nbsp;<\/p>\n\n\n\n<p>Important elements of Oregon\u2019s Support Person Law that you should know:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patients with disabilities may pick support persons to stay with them in the hospital when necessary to accommodate their disability.<\/li>\n\n\n\n<li>Unless a patient states otherwise, a hospital must make sure that a support person is present for&nbsp;<strong>any discussion<\/strong>&nbsp;where the patient is&nbsp;<strong>asked to make an end of life decision<\/strong>.&nbsp; A patient\u2019s legal guardian or authorized representative must be included in those discussions.<\/li>\n\n\n\n<li>A hospital can require a support person to follow hospital safety protocols including wearing personal protective equipment provided by the hospital and restricting physical access if the support person is sick or has flu like symptoms.<\/li>\n<\/ul>\n\n\n\n<p><strong>If you have a concern about your care or if you need a support person based on your disability, please bring it to the attention of your nurse, a nurse leader or a patient advocate in this hospital.&nbsp;<\/strong><\/p>\n\n\n\n<p>Please give the hospital the opportunity to quickly help resolve your concern about access to a support person and\/or patient care.&nbsp;<\/p>\n\n\n\n<p>See Samaritan\u2019s <a href=\"https:\/\/samaritanhealthservices.navexone.com\/content\/dotNet\/documents\/?app=pt&amp;source=unspecified&amp;docid=11921&amp;public=true\" target=\"_blank\" rel=\"noreferrer noopener\">Patient\u2019s Right to Support Person(s) Policy<\/a>. (Updated Oct. 2, 2024)<\/p>\n\n\n\n<p><strong>Oregon Health Authority<\/strong>&nbsp;&#8211; You may contact the Oregon Health Authority, Health Care Regulation and Quality Improvement division, at&nbsp;<a href=\"http:\/\/www.healthoregon.org\/hcrqi\" target=\"_blank\" rel=\"noreferrer noopener\">www.healthoregon.org\/hcrqi<\/a>, by phone at&nbsp;<a href=\"tel:971-673-0540\">971-673-0540<\/a>, or by email at&nbsp;<a href=\"mailto:Mailbox.hclc@state.or.us?subject=Rights%20to%20Support%20Persons\">Mailbox.hclc@state.or.us<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-learn-more-about-your-rights\">Learn More about Your Rights<\/h4>\n\n\n\n<p>Disability Rights Oregon\u2019s website:&nbsp; &nbsp;<a href=\"http:\/\/www.droregon.org\/covid-19-rights\" target=\"_blank\" rel=\"noreferrer noopener\">www.droregon.org\/covid-19-rights<\/a><\/p>\n\n\n\n<p>References:&nbsp;Oregon Administrative Rules Oregon Revised Statues&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_4579adf39174af6eb7b0b9dd43ffec49\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6bb1955.83214138\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6bb1969.42430041\">Patient Rights Forms <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6bb1969.42430041\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6bb1955.83214138\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-patient-information-request-amp-authorization-forms\">Patient Information Request &amp; Authorization Forms<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Authorization to Disclose Health Information:&nbsp;<a href=\"https:\/\/samhealth.org\/authorization-to-disclose-health-information?type=pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English<\/a>&nbsp;&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Authorization-to-Disclose-Health-Information-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Request for Restriction of Uses and Disclosures:&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Restriction-of-Uses-and-Disclosures.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English<\/a>&nbsp;&nbsp;<a href=\"https:\/\/samhealth.org\/restriction-of-uses-and-disclosures-spanish?type=pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Request for Accounting and Disclosures:&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patient-Request-for-Accounting-of-Disclosures-Form.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English<\/a>&nbsp;&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patient-Request-for-Accounting-of-Disclosures-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Request for Amendment of Medical Record:&nbsp;<a href=\"https:\/\/samhealth.org\/patient-request-for-amendment-of-medical-record?type=pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English&nbsp;<\/a>&nbsp;<a href=\"https:\/\/samhealth.org\/patient-request-for-amendment-of-medical-record-spanish?type=pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Request for Confidential Communications:&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patient-Request-for-Confidential-Communications.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English<\/a>&nbsp;&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Patient-Request-for-Confidential-Communications-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Patient Authorization to: Discuss Health Information (Verbal) with Friends and Family:&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Authorization-to-Disclose-Health-Information-Friends-Family.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">English<\/a>&nbsp;&nbsp;<a href=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/09\/Authorization-to-Disclose-Health-Information-Friends-Family-Spanish.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Spanish<\/a><\/li>\n<\/ul>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_338ff38ae9273c49236c3f1fb483210a\" class=\"shs-block accordion is-style-fill\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1ceb6bb3285.53691809\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1ceb6bb32a6.86216991\">Policies <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1ceb6bb32a6.86216991\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1ceb6bb3285.53691809\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<h4 class=\"wp-block-heading\" id=\"h-policies\">Policies<\/h4>\n\n\n\n<p><a href=\"https:\/\/samaritanhealthservices.navexone.com\/content\/docview\/?app=pt&amp;source=unspecified&amp;docid=9687&amp;public=true\" target=\"_blank\" rel=\"noreferrer noopener\">Discharge Plan for Behavioral Health Crisis<\/a><\/p>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<p>&nbsp;<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"Compliance\" class=\"shs-block block-section grid-container has-gray-warm-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading\" id=\"h-what-do-our-compliance-amp-privacy-departments-do\">What Do Our Compliance &amp; Privacy Departments Do?<\/h2>\n\n\n\n<p>In healthcare, a <strong>compliance department<\/strong> focuses on ensuring adherence to all relevant laws, regulations, and standards. This can include things like billing, coding, and patient safety. For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Billing and coding:<\/strong>&nbsp; Ensuring accurate and compliant billing practices.<\/li>\n\n\n\n<li><strong>Fraud and abuse:<\/strong>&nbsp; Preventing and detecting fraudulent activities.<\/li>\n\n\n\n<li><strong>Patient safety:<\/strong> &nbsp;Implementing measures to ensure patient safety and quality of care.<\/li>\n\n\n\n<li><strong>Regulatory compliance:<\/strong>&nbsp; Staying up-to-date with and adhering to various healthcare regulations.<\/li>\n<\/ul>\n\n\n\n<p>A <strong>privacy department<\/strong> specifically focuses on protecting patient data and ensuring compliance with privacy regulations including the <strong>Health Insurance Portability and Accountability Act<\/strong> (HIPAA). <\/p>\n\n\n\n<p>HIPPA is a federal law that protects the privacy and security of individuals\u2019 health information, also known as Protected Health Information (PHI).&nbsp;<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_13410c901278c77ecfadb9015dfe2bee\" class=\"shs-block block-section grid-container has-brown-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"h-contact-us\">Contact Us<\/h2>\n\n\n\n<p class=\"has-text-align-center\">If you have a question or concern about compliance or privacy issues, please call <a href=\"tel:541-768-2165\">541-768-2165<\/a> or our Compliance Hotline at <a href=\"tel:866-297-0489\">866-297-0489<\/a>. You can also submit a concern online through our secure EthicsPoint reporting system.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/22469\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Connect to EthicsPoint<\/a><\/div>\n<\/div>\n\n<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Find forms and notices regarding patient rights and privacy, submitting appeals, complaints and grievances. Connect with our Privacy and Compliance departments.<\/p>\n","protected":false},"author":11,"featured_media":53718,"parent":19,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","_shs_workflow_notes":"","_shs_exclude_from_navigation":false,"_shs_promote_article_on_blogs":"","footnotes":""},"class_list":["post-574","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/574","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/comments?post=574"}],"version-history":[{"count":0,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/574\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/19"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/media\/53718"}],"wp:attachment":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/media?parent=574"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}