{"id":10022,"date":"2023-08-31T13:16:39","date_gmt":"2023-08-31T20:16:39","guid":{"rendered":"https:\/\/samhealth.org\/?page_id=10022"},"modified":"2026-01-27T17:42:04","modified_gmt":"2026-01-28T01:42:04","slug":"patient-family-advisory-council","status":"publish","type":"page","link":"https:\/\/samhealth.org\/careers-education\/volunteer-opportunities\/patient-family-advisory-council\/","title":{"rendered":"Patient-Family Advisory Council"},"content":{"rendered":"\n<section id=\"block_640348c8c6088407d3b2774ae899aa1a\" class=\"shs-block block-section grid-container has-blue-light-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h1 class=\"wp-block-heading\" id=\"h-join-a-patient-amp-family-advisory-council\">Join a Patient &amp; Family Advisory Council<\/h1>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_63233e066012221b2eab226520c6cb3b\" class=\"shs-block block-section grid-container has-white-background-color has-full-bleed-image\" >\n\t\t\t<figure class=\"image\"\n\t\t\tstyle=\"background-image: url(https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT.jpg)\" \t\t\t>\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"960\" height=\"650\" src=\"https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT.jpg\" class=\"attachment-full size-full\" alt=\"Woman speaking to group at an advisory council meeting.\" srcset=\"https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT.jpg 960w, https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT-300x203.jpg 300w, https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT-768x520.jpg 768w, https:\/\/samhealth.org\/wp-content\/uploads\/group-meeting-PFAC-council-RECT-148x100.jpg 148w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/>\t\t<\/figure>\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-an-advisory-council\">What Is an Advisory Council?<\/h2>\n\n\n\n<p>Since 2015, Samaritan Health Services has worked with patients, families and caregivers through our Patient &amp; Family Advisory Councils.<\/p>\n\n\n\n<p>These councils play a vital role in advancing our goal of zero harm \u2014 a commitment to eliminating preventable harm and ensuring the safest possible care for every patient, every time. By sharing personal experiences and perspectives, our volunteer advisors help us identify opportunities for improvement and co-design solutions that truly reflect the needs of our communities.<\/p>\n\n\n\n<p>PFACs include current and former patients, family members and caregivers. <strong>They meet at minimum once a month, either in person or online<\/strong>. Joining a PFAC is a great way to make a difference and help improve health care in your community.<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_94b0d5dbb20c6ca2b42602dde854d62b\" class=\"shs-block block-section grid-container has-gray-warm-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading has-text-align-center\">Patient Advisory Council Membership<\/h2>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">Roles &amp; Responsibilities<\/h3>\n\n\n\n<p>Patients and their families are important members of their care team and offer valuable feedback and unique perspectives about their health care experience. Learn more about what it\u2019s like serving on a PFAC.<\/p>\n\n\n\n<div id=\"block_f6dd6dff25cc9a4d5f89e6cfc7ccc3ec\" class=\"shs-block accordion\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1d5b26a05a5.53029677\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1d5b26a0610.30573810\">The Purpose &amp; Responsibilities of a PFAC <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1d5b26a0610.30573810\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1d5b26a05a5.53029677\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<ul class=\"wp-block-list\">\n<li>Engage in respectful and effective communication with fellow advisors and Samaritan staff.<\/li>\n\n\n\n<li>Improve quality, patient safety and health outcomes.<\/li>\n\n\n\n<li>Co-create the patient experience.<\/li>\n\n\n\n<li>Connect the voice of the community directly to our health system.<\/li>\n\n\n\n<li>Transform feedback into action.<\/li>\n<\/ul>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_be847c70e1b2f0ddd774b8dd7512303e\" class=\"shs-block accordion\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1d5b26a38b1.77302317\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1d5b26a38e9.26274689\">What Types of Tasks Do PFAC Participate In? <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1d5b26a38e9.26274689\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1d5b26a38b1.77302317\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<ul class=\"wp-block-list\">\n<li>Review and provide insight on patient education materials, policies and practices.<\/li>\n\n\n\n<li>Participate in group discussions to help Samaritan improve care, quality, safety, services and patient experience.<\/li>\n\n\n\n<li>Serve on quality improvement workgroups to include the perspective of patients and their families. <\/li>\n\n\n\n<li>Share experiences from across Samaritan\u2019s health system.<\/li>\n<\/ul>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n\n\n<div id=\"block_493c855a3cbd8c5d3895f45e7278b5bd\" class=\"shs-block accordion\">\n\t<h3 class=\"accordion-title\">\n\t\t<button\n\t\t\ttype=\"button\"\n\t\t\tid=\"accordion_title_69f1d5b26a5d87.87682579\"\n\t\t\tclass=\"accordion-control\" aria-expanded=\"false\"\n\t\t\taria-controls=\"accordion_panel_69f1d5b26a5db4.02303466\">What Is Patient &amp; Family Centered Care? <span class=\"iconfont-chevron-right\"><\/span><\/button>\n\t<\/h3>\n\t<section\n\t\tid=\"accordion_panel_69f1d5b26a5db4.02303466\"\n\t\tclass=\"accordion-panel\"\n\t\taria-labelledby=\"accordion_title_69f1d5b26a5d87.87682579\" style=\"height:0\">\n\t\t<div class=\"entry-content\">\n\n<ul class=\"wp-block-list\">\n<li>Respecting and honoring patient and family perspectives, choices and needs.<\/li>\n\n\n\n<li>Encouraging and supporting patients and their families to participate in their care and decision-making.<\/li>\n\n\n\n<li>Providing complete, clear and accurate information, communication and education.<\/li>\n\n\n\n<li>Working \u201c<strong>with<\/strong>\u201d patients and families rather than doing \u201c<strong>to<\/strong>\u201d or \u201c<strong>for them.<\/strong>\u201d<\/li>\n<\/ul>\n\n<\/div>\n\t<\/section>\n<\/div>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_83d5ec973f6d593e4e70c49d4d0f1971\" class=\"shs-block block-section grid-container has-blue-midnight-background-color\" >\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading\">Patient Input Is Valuable<\/h2>\n\n\n\n<p>\u201cBest practices in patient and family involvement show that engaging patients and their families in meaningful ways improves services, makes service delivery more responsive to the needs of families and ultimately saves resources. Strong family involvement can lead to better service delivery and improved health outcomes.\u201d<br> \u2013 National Institute for Children\u2019s Health Quality<\/p>\n\n<\/div>\n\t<\/section>\n\n\n\n<section id=\"block_f57ee249cff174cf0a252d7611e88215\" class=\"shs-block block-section grid-container has-white-background-color has-full-bleed-image\" >\n\t\t\t<figure class=\"image\"\n\t\t\tstyle=\"background-image: url(https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS.jpg)\" \t\t\t>\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"600\" src=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS.jpg\" class=\"attachment-full size-full\" alt=\"Man listening attentively to another volunteer at an advisory council meeting.\" srcset=\"https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS.jpg 1920w, https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS-300x94.jpg 300w, https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS-1024x320.jpg 1024w, https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS-768x240.jpg 768w, https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS-1536x480.jpg 1536w, https:\/\/samhealth.org\/wp-content\/uploads\/2023\/11\/group-meeting-listening-SS-250x78.jpg 250w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/>\t\t<\/figure>\n\t\t<div class=\"entry-content\">\n\n<h2 class=\"wp-block-heading\">Interested in Joining a Council?<\/h2>\n\n\n\n<p>New patient and family volunteer advisors are welcome! Samaritan has councils for each of our five communities with opportunities to serve. Please use the email link below if you have questions or are interested in joining a PFAC near you!<\/p>\n\n\n\n<p><strong>Please include:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your first and last name.<\/li>\n\n\n\n<li>The community where you wish to serve: Albany, Corvallis, Lebanon, Lincoln City or Newport.<\/li>\n\n\n\n<li>The best way to contact you: do you prefer email, text or a phone call?<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"mailto:SHSServiceExcellence@samhealth.org?subject=Interested in PFAC\">Submit Your Interest<\/a><\/div>\n\n<\/div>\n\t<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Learn more about Samaritan&#8217;s Patient-Family Advisory Councils and how to get involved \u2013 we&#8217;re always looking for new members! Our council members work together to improve quality, patient safety, and health outcomes across our organization. <\/p>\n","protected":false},"author":14,"featured_media":13082,"parent":9466,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"_searchwp_excluded":"","_shs_workflow_notes":"","_shs_exclude_from_navigation":false,"_shs_promote_article_on_blogs":"","footnotes":""},"class_list":["post-10022","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/10022","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/comments?post=10022"}],"version-history":[{"count":0,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/10022\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/pages\/9466"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/media\/13082"}],"wp:attachment":[{"href":"https:\/\/samhealth.org\/wp-json\/wp\/v2\/media?parent=10022"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}